Broadcast campaigns
WhatsApp campaigns that customers actually open
Build a segment from your Shopify data, pick an approved template and send it now or schedule it. Then see who received it, who read it, who replied and how much revenue it brought in.
How it works
Set it up once. It runs on its own.
- 1
Pick your audience
Segment by tag, number of orders, total spent, recent buyers or people who haven't ordered in a while.
- 2
Choose a template
Use any of your Meta-approved templates, with personal details like first name filled in.
- 3
Send or schedule
Send immediately or schedule it for the best time.
- 4
Measure results
Delivered, read, replied and attributed revenue for every campaign.
Iris Studio
Business account
Diwali sale is live 🪔
Hi Ananya, as one of our regulars you get early access: 25% off everything until Sunday.
10:42
Shop the sale
Is the olive kurta included?
10:42
Illustrative example
Included on every plan
What you get with Broadcast campaigns
Segments from Shopify data
Customer tags, order count, total spent and last order date come straight from Shopify.
Win-back campaigns
Target customers who haven't ordered in a set number of days and bring them back.
Revenue per campaign
Orders placed within 3 days of a campaign message are credited to that campaign.
Consent built in
Campaigns only go to opted-in contacts. Anyone who replies STOP is unsubscribed automatically.
Import your contacts
Upload a CSV of existing customers in addition to the ones synced from Shopify.
Replies land in your inbox
When customers reply to a campaign, the chat appears in the shared team inbox.
FAQ
Broadcast campaigns: questions, answered.
Everything merchants ask us before they start. Can't find yours?
Talk to a real person
We'll answer your questions or connect WhatsApp with you on a free setup call.
Contact usIs there a limit on how many messages I can send?+
Wapimate doesn't limit campaign messages. Meta sets how many customers a WhatsApp number can start conversations with each day; it starts lower for new numbers and rises as your number builds a good quality record.
What does a campaign cost?+
Campaign messages are marketing messages, which Meta charges at about ₹0.86 each in India, plus GST, paid directly to Meta with no Wapimate markup.
Why do templates need approval?+
Meta requires business-initiated messages to use approved templates. You can write and submit them in Wapimate and track their approval status.
How is revenue attributed?+
If a customer places an order within 3 days of receiving a campaign, the order is credited to the last campaign they received.
Works even better with
All featuresAbandoned cart recovery
Win back shoppers with a WhatsApp reminder and a one-tap checkout link.
Learn moreCOD verification
Cash-on-delivery buyers confirm in one tap, and the order is tagged in Shopify.
Learn moreShared team inbox
Every customer chat in one place, with their Shopify orders beside it.
Learn moreYour next 100 orders are already in someone's WhatsApp.
Start free today. Connect Shopify in a minute, and we'll help you with every step after that.