Wapimate is a software subscription. This policy explains how trials, cancellations and refunds work.
Free trial
Every new workspace gets a 14-day free trial. No payment details are needed, so you can evaluate the product fully before paying anything.
Plans and renewal
Plans are prepaid for one month, three months (quarterly) or one year. They do not renew automatically: when a period ends, you choose whether to buy another. Your data is kept, so you can resume at any time.
Cancellation
You can stop using Wapimate at any time by not renewing your plan. If you want your workspace and data deleted, email us from your account address and we will delete it within 30 days.
Refunds
- First payment: if Wapimate doesn't work for you, request a refund within 7 days of your first payment for a full refund.
- Duplicate or failed charges: if you were charged twice or your plan was not activated after payment, we refund the extra amount in full.
- Renewals: payments for later periods are not refundable once the period has started, except where required by law.
- WhatsApp fees: Meta bills conversation charges directly to your Meta account. These are not paid to Wapimate and are not covered by this policy.
How to request a refund
Email us using the details on our contact page with your account email and payment ID. Approved refunds are issued to the original payment method within 5–7 business days.
Delivery
Wapimate is delivered online. Your plan is activated instantly after successful payment; nothing is shipped physically.